Privacy Policy

Thank you for visiting our website. At EpicCreations, we value your privacy and are committed to safeguarding your personal information. Protecting your data is a responsibility we take seriously. This Privacy Policy explains the types of information we collect, how we collect it, why we collect it, and how we use or share it. Importantly, we never sell your personal information.

Throughout this policy, “we,” “our,” and “us” refer to EpicCreations, a technology solutions company providing software development, web design, mobile app development, and related digital services (collectively referred to as the “Services”). “You” and “your” refer to any person visiting or using our website.

By using our website, you agree to the practices described in this Privacy Policy. We may update this policy from time to time, and any changes will be effective immediately once posted. Your continued use of our website after updates means you accept those changes.

This policy only applies to our website. If you access third-party websites through links on our site, their privacy practices will apply once you leave EpicCreations’s website.

We also do not knowingly collect or store information from children under 13. If we discover such data has been collected without parental consent, we will delete it immediately. If you are a parent or guardian and believe your child under 13 has shared personal information with us, please contact us at the details provided at the end of this policy.

Information You Provide to Us

We collect personal information that you choose to provide when you:

  • Contact us via email, phone, or forms on our site.

  • Sign up for newsletters, alerts, or other updates.

  • Request information about our Services.

This information may include (but is not limited to):

  • Full Name

  • Email Address

  • Phone Number

  • Company / Organization

  • Company Size

  • Areas of Interest

  • Date Signed Up

We may also collect other details you voluntarily provide when engaging with our website.

We sometimes use third-party platforms to manage communications and campaigns. For example, if you opt-in to our newsletter, your information may be stored with our email marketing provider. You will always have the option to unsubscribe through a direct link in our emails.

II. Retention, Modification, and Updates

Your information is stored securely by our third-party service providers, subject to their data retention policies.

You have the right to:

  • Update or correct your personal information.

  • Request the deletion of your personal data.

To exercise these rights, you can contact us directly, and we will assist with corrections or deletion requests promptly.

III. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and provide customer support.

  • Send newsletters, updates, or promotional content (if you opt-in).

  • Maintain our contact lists.

  • Analyze website usage and improve our services.

We never sell your personal information. Information may only be shared with trusted third-party providers (such as hosting companies, analytics providers, or email vendors) who assist us in operating our website and delivering Services.

We may also use aggregated, de-identified data for analytics or reporting purposes to improve our offerings.

In some cases, we may disclose information if required by law, court order, or government request.

IV. Security

We take appropriate administrative, technical, and physical safeguards to protect the information we collect. Our measures are designed to prevent unauthorized access, disclosure, or misuse of your personal data.

While we take these precautions, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.